News Update :

Go Daddy says client Web sites back up

Tuesday, September 11, 2012

Web sites serviced by Web hosting and domain registrar Go Daddy were back online early this evening after being down for much of the work day, a company spokeswoman told CNET.

"All services are restored and at no time was sensitive customer information, such as credit card data, passwords, names, addresses, ever compromised," Go Daddy spokeswoman Elizabeth Driscoll said in a phone interview just before 5 p.m. PT. She said the company does not know at this time exactly what caused the outage and she couldn't say exactly how many sites were affected.

"It did not affect all our customers, but I don't have an estimate on how many," she said. "We are working overnight on this and hope to have another update in the next 24 hours to put some specifics around what happened."

Someone using the Twitter handle @AnonymousOwn2r had claimed to have caused the outage with a distributed denial-of-service attack (DDoS), but that was not substantiated. Driscoll said she could neither confirm nor deny that claim.

The Go Daddy Twitter account was updated to read: "Most customer hosted sites back online. We're working out the last few kinks for our site & control centers. No customer data compromised."

Go Daddy had asked rival VeriSign to help provide DNS services for some Go Daddy customers affected by the outage, but "they are no longer running our DNS," she said. "We redirected DNS traffic for GoDaddy.com to Verisign's DNS servers. Our services are now back to normal, we are no longer redirecting DNS traffic," she added in an e-mail statement. "It was helpful because it allowed our customers to manage their accounts while we restored services. We thank Verisign for their assistance today."
                                                                                                            Source: CNET News
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